DISTANCE SALES AGREEMENT

1. PARTIES

This Agreement has been concluded between the following parties under the terms and conditions set forth below.

BUYER (hereinafter referred to as “BUYER”)
Full Name:
Address:

SELLER (hereinafter referred to as “SELLER”)
Company Name: Lotus Mikrobiyal
Address: Yukarı Dikmen Mah. Şht. Aytekin Yavuz Cad. No:12/17
Çankaya / Ankara / Turkey

By accepting this Agreement, the BUYER acknowledges and agrees in advance that if they confirm the order subject to this Agreement, they shall be obliged to pay the order amount and any additional charges such as shipping fees and taxes, and that they have been informed accordingly.

2. DEFINITIONS

For the purposes of implementation and interpretation of this Agreement, the following terms shall have the meanings set forth below:

  • MINISTER: Minister of Customs and Trade
  • MINISTRY: Ministry of Customs and Trade
  • LAW: Law No. 6502 on the Protection of Consumers
  • REGULATION: Regulation on Distance Contracts (Official Gazette: 27.11.2014/29188)
  • SERVICE: Any consumer transaction other than the supply of goods, performed or undertaken for a fee or benefit
  • SELLER: The company that offers goods to consumers within the scope of its commercial or professional activities
  • BUYER: A real or legal person who acquires, uses, or benefits from a good or service for non-commercial or non-professional purposes
  • SITE: The website belonging to the SELLER
  • ORDERING PARTY: A real or legal person requesting a product or service through the SELLER’s website
  • PARTIES: The SELLER and the BUYER
  • AGREEMENT: This agreement concluded between the SELLER and the BUYER
  • GOODS: Movable items subject to shopping and intangible goods such as software, audio, and visual content prepared for electronic use

3. SUBJECT

This Agreement regulates the rights and obligations of the parties in accordance with Law No. 6502 and the Regulation on Distance Contracts regarding the sale and delivery of the product(s), the qualities and sales price of which are specified below, ordered electronically by the BUYER via the SELLER’s website.

Prices listed and announced on the website are sales prices. These prices and commitments remain valid until updated or changed. Time-limited prices are valid until the end of the specified period.

SELLER INFORMATION

Company Name: Lotus Mikrobiyal
Address: Yukarı Dikmen Mah. Şht. Aytekin Yavuz Cad. No:12/17
Çankaya / Ankara / Turkey
Phone: +90 312 704 01 38
Email: info@lotusmikrobiyal.com

BUYER INFORMATION

Recipient Name:
Delivery Address:
Phone:
Fax:
Email/Username:

ORDERING PARTY INFORMATION

Full Name / Title:
Address:
Phone:
Fax:
Email/Username:

PRODUCT(S) SUBJECT TO THE AGREEMENT

The basic characteristics (type, quantity, brand/model, color, and number) of the goods/services are published on the SELLER’s website. If a campaign is organized, the relevant features can be reviewed during the campaign period.

Price Table (Including VAT):

Product Description Quantity Unit Price Subtotal

Shipping Cost:

Total:

Payment Method and Plan:
Delivery Address:
Recipient:
Billing Address:
Order Date:
Delivery Date:
Delivery Method:

Shipping costs shall be borne by the BUYER.

8. INVOICE INFORMATION

Full Name / Title:
Address:
Phone:
Fax:
Email/Username:

The invoice shall be delivered together with the order to the billing address.

GENERAL PROVISIONS

9.1. The BUYER acknowledges that they have read and understood the essential characteristics, sales price, payment method, and delivery information of the product on the SELLER’s website and have provided the necessary confirmation electronically.

9.2. Each product shall be delivered within the period specified in the preliminary information section of the website, depending on the BUYER’s location, not exceeding 30 days. If delivery is not made within this period, the BUYER has the right to terminate the contract.

9.3. The SELLER undertakes to deliver the product completely, in accordance with the order specifications, and in compliance with legal regulations, free from defects, and with all necessary documents such as warranty certificates and user manuals.

9.4. The SELLER may supply a different product of equal quality and price by informing the BUYER and obtaining explicit approval before fulfilling its obligations.

9.5. If it becomes impossible to fulfill the order, the SELLER shall notify the BUYER within 3 days and refund the total amount within 14 days.

9.6. If the payment is not made or is canceled in bank records, the SELLER’s obligation to deliver the product ceases.

9.7. If the credit card used is unlawfully used and the payment is not made to the SELLER, the BUYER must return the product within 3 days, with shipping costs covered by the SELLER.

9.8. In case of force majeure events, the SELLER shall inform the BUYER. The BUYER may cancel the order, request a replacement, or postpone delivery.

9.9. The SELLER may contact the BUYER via phone, email, SMS, and other means for communication, marketing, and notification purposes.

9.10. The BUYER must inspect the product before delivery and must not accept damaged goods.

9.11. If a discrepancy is detected between the BUYER and the credit card holder, the SELLER may request verification documents.

9.12. The BUYER declares that all provided information is accurate and agrees to compensate any damages caused by false information.

9.13. The BUYER agrees to comply with all legal regulations while using the website.

9.14. The BUYER shall not use the website for unlawful or harmful purposes.

9.15. The website may contain links to third-party websites; the SELLER is not responsible for their content.

9.16. In case of violation of this Agreement, the BUYER is personally responsible and must indemnify the SELLER.

RIGHT OF WITHDRAWAL

The BUYER may withdraw from the contract within 14 days without giving any reason.

To exercise this right:

  • Written notification must be sent within 14 days
  • The product must be unused
  • The invoice, return form, and all accessories must be returned

The SELLER shall refund the amount within 10 days and collect the product within 20 days.

If the product value decreases due to the BUYER’s fault, compensation may be required.

NON-RETURNABLE PRODUCTS

Products that are:

  • Custom-made
  • Hygienic products once opened
  • Perishable goods
  • Digital content
  • Software, CDs, DVDs, etc.

cannot be returned.

DEFAULT AND LEGAL CONSEQUENCES

If the BUYER defaults on payment, they agree to pay interest and accept legal responsibility under their agreement with the bank.

COMPETENT COURT

Disputes arising from this Agreement shall be resolved by Consumer Arbitration Committees or Consumer Courts within the monetary limits defined by law.

ENFORCEMENT

When the BUYER completes the payment for an order placed via the website, they are deemed to have accepted all terms of this Agreement.

The SELLER is responsible for ensuring that the BUYER confirms having read and accepted this Agreement before completing the order.

SELLER:
BUYER:
DATE: